The Balanced Scorecard is a clever further development of classic key figure monitoring systems. It is therefore the favourite instrument of us controllers. It supports the monitoring of derived goals that result from the mission and the corporate strategy.
In the Balanced Scorecard, mission and strategy are translated into key figures and measurands. This ensures that the monitoring of key cost indicators as well as turnover and profit does not neglect other strategic goals. Examples are quality of employees, customer relations, contribution to climate protection, etc.
A prerequisite is strategic planning, which is developed jointly by top management and the leading heads. In strategic planning, vision, mission and, derived from these, the most important needs for change are defined, the strategic goals.
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